Terms and Conditions



Welcome to Secure Healthcare Plans, where your health and well-being are our top priorities. Before utilizing our healthcare services, it is important to familiarize yourself with the following terms and conditions to ensure a clear understanding of our commitment to providing high-quality care.

Patient Responsibilities:

Patients are responsible for providing accurate and complete information about their medical history, including current medications, allergies, and any pre-existing conditions. Follow prescribed treatment plans, medications, and instructions provided by healthcare professionals. Notify the healthcare provider of any changes in contact information, insurance coverage, or personal details.

Privacy and Confidentiality:

Our healthcare service adheres to strict privacy and confidentiality guidelines as outlined by applicable healthcare laws and regulations. Patient information, medical records, and any other personal data are handled with the utmost confidentiality and stored securely.

Appointment Scheduling and Cancellations:

Appointments can be scheduled through our designated channels, including online platforms, phone calls, or in-person visits. Patients are encouraged to provide at least 24 hours' notice for appointment cancellations or rescheduling.

Insurance and Billing:

Patients are responsible for providing accurate insurance information. Any changes to insurance coverage should be communicated promptly. Co-payments, deductibles, or any out-of-pocket expenses are the responsibility of the patient and are expected to be paid at the time of service.

Payment Policies:

Payment for services is due at the time of the appointment unless other arrangements have been made in advance. Unpaid balances may be subject to collection efforts, and additional fees may apply.

Emergencies and After-Hours Care:

In case of a medical emergency, patients should call emergency services immediately. After-hours care is available for urgent medical concerns. Information on accessing after-hours care will be provided during regular office hours.

Medication Refills:

Medication refills are managed through scheduled appointments. Patients should plan ahead to ensure a continuous supply of necessary medications. Urgent refill requests may be subject to additional assessments or requirements.

Feedback and Concerns:

We value patient feedback and encourage open communication. Patients are encouraged to express any concerns or suggestions to improve the quality of our healthcare services.

Termination of Services:

The healthcare provider reserves the right to terminate services if a patient engages in disruptive behavior, non-compliance with treatment plans, or other circumstances that may compromise the safety and well-being of others.

Legal Compliance:

Patients are expected to comply with all applicable laws and regulations related to healthcare services. Any illegal or unethical behavior may result in the termination of services. These terms and conditions are subject to change, and updates will be communicated through our official channels. By availing our healthcare services, patients acknowledge their understanding and acceptance of these terms and conditions. If you have any questions or require clarification on any aspect of these terms and conditions, please contact our office during regular business hours.